D. Burn

We recently had Gary come to our house to repair or replace our garbage disposal and give us a price on the installation of a new kitchen faucet. He arrived on time – and immediately we were most favorably taken by his professional yet highly affable demeanor. He quickly found the problem with our garbage disposal – that had been inoperable for several months – a stray washer (from somewhere?) had gone down the drain and gotten stuck in the disposal. He removed the washer – the disposal worked perfectly. Problem solved with minimal time and expense. He was quite patient with us discussing various types of faucets we’ve considered installing – and was very helpful in our narrowing down to the manufacturer, type, and model of faucet that would be a best choice for us. His warm friendly personality made us feel very comfortable in continuing our relationship with Jiffy – and have (today) scheduled for Gary to return to install the faucet we chose! Thank you Gary – and thank you Jiffy for having service members like Gary.

PJ Cunningham

Sam did an excellent job today fixing our problem and also told me great news about how to convert our other fireplace which we plan on doing in the very near future!

Laurie Rucker

Hello, I was very pleased with the service Jiffy Plumbing provided! The technician was very professional and pleasant – I will definitely refer your company for plumbing and gas needs! Thank you.

Jeff

Everything was great. We replaced our a/c system and hot-water heater, plus did some minor tune-ups to the gas-burner heat system. Pete gave me an estimate on the spot — price was fair, and he didn’t try to up-sell me on anything we didn’t actually need (unlike other plumbers I talked to. Even better, you guys were available to do all the work the following weekend. (Three vans showed up promptly at 9 a.m.) Workers were friendly, nice to our kid, cleaned up afterward, etc etc. The whole experience was far more pleasant than we’d anticipated. We will definitely use you for all plumbing & HVAC stuff in the future, and we’ll recommend you to people in the neighborhood as well. Thanks again!

Mr. and Mrs. Ginwright

Your excellent plumbing repair work at our home last week was greatly appreciated. Your persistence and focus in solving our leak problem was outstanding. We had tried multiple times to identify the source of the leak but were unsuccessful. You were able to pinpoint the source in a timely manner and finally resolve it. Thanks very much for your professionalism as you performed your work. It was a pleasure to have you in our home. We will certainly reach out to you for our future plumbing needs.

Theodore M. Fields

You just finished repairing a major water line in my front yard ($600.00) and it was a first class repair.

William and Fay Bowers

Thank you. You did a great job.

Olivia Hoffman

Services excellent and clean up properly.

Anonymous

(Your plumber) gave us a very accurate estimate and fixed the problem. (He) Cleaned everything and fixed a leak too! He was most appreciated and we were so happy with the service we felt compelled to write a thank you!

Sherraine Green

Technician was very knowledgeable and concerned with providing the best customer service, which is what I received today. Would love to request the same technician for future work when needed

Michael Fisher

Very good.

Susan O. Mann

I could not be more pleased with the meticulous work and courteous service provided by Art Smith. I thank you for delivering quality work according to my specifications and the promised schedule. I would be more than pleased to provide a reference for future customers.

Suzanne Nelson

I had called other companies (to inspect my condo) but they did a very superficial job and came up with nothing. On May 13 Ed Bruce came up to inspect my condo. He was excellent!…Since then we found a pipe was broken under the unit in the front of the building… Who knows how long this was going on, or would be going on, if it weren’t for Ed Bruce. He deserves kudos! If I ever have a plumbing problem in the future, I will call Jiffy.

Barbara Stein

Now that the project is completed, we are very pleased. It looks great and the staff really knows how to communicate with the customer. If I have additional painting projects or a plumbing need, I would contact Jiffy again. I would certainly recommend Jiffy to others based on my very positive experience and the excellent results.

Chris O'Neil

Thank you for the great service and building a team that includes Jeff Castle. Jeff is a very hard working customer service oriented individual. He explained everything to me that needed to be fixed. He was prompt and courteous.

Cheryl E. Robbins

I was impressed with the courteous manner in which Mr. Higgins attended to my situation. He was prompt and very knowledgeable. He was able to assess the situation with swiftness. I especially liked the way he was able to explain to me exactly what the problem was with the water line that led to my refrigerator. He worked very quickly and was able to change out the hose on the water line and replaced it with the state of the art new one with ease and prowess. He arrived on time and had the entire situation completed within one hour. I especially liked him because he was very personable. Mr. Higgins knew his job and did with the least amount of time. I thought that he was a consummate professional plumber and would not mind him returning to my home should I have any other plumbing needs.

A. Smith

Dispatch said “Probably a 5 – 6 hours wait.” Plumber showed up in 45 minutes!!! AND he knew what he was doing with a hot water radiator system. Found the problems quickly, fixed what he could, ordered a replacement pump and was done. Pleasant persona and always wore “booties” inside so there was no tracking curd into our house. Five stars for a great experience. We’ll use them from now on!

Mr. Turner

Bobby came and determine that our septic tank needed to be emptied. He was very helpful. Great Service!

Mr. Jung

The solution was relatively simple; a line conveying to the controller needed a new fuse. The hook was the diagnostic fee.

Mrs. Gentry-Moore

I called them last night around 8pm. They were very professional on the phone and said they could come the next morning. They called about 9am today and arrived 15 minutes later. The young man who came out this morning, Shawn, did a wonderful job. He was very polite, personable, and they had a senior citizen discount! I was very grateful as they were able to come out right away and two other companies I called weren’t able to help me until late this week. Jiffy Plumbing & Heating Inc acted like they needed and wanted my business. They are more reasonable the fact that they don’t change a fee for coming out, just the flat rate for fixing the problem.

Mrs. Jones-Eubank

Replaced leaky valve and necessary copper tubing on MBR toilet. Had to go through the ceiling below because a previous plumbing technician from another company bent the copper tubing that attaches to the valve section during that installation resulting in a lack of movement that would not allow removal of the old tubing. Located the source of what appeared to be another leak in another part of the ceiling, but all areas were dry including the pipe, the wood, and the wall and ceiling areas that were stained. Appeared to be an old leak that no longer showed signs of leakage. No areas were wet or damp. Hoy did an excellent job in diagnosing and solving the problems. He was pleasant, knowledgeable and courteous.

Beth Nelson

Housemate says she is very happy with the service provided. Plumbing called about a hour before he got to the house, quickly found the leak in the crawlspace as well as a couple other small problems that he found while down there. Quoted a reasonable price and did the work without problems – including turning off the electricity to the water heater so not to fry the element when he drained the system. Housemate asked about a problem we were having with our washer and he found a short as well as recommended we replace the plug with a GFI one. Since Jiffy also has electricians we are now expecting a quote for that as well. Have added Jiffy to our “favorites” list so I remember who to call in the future. 🙂

D. Bass

The job went very well. I called the same day and they came out to fixed the leaks. The work took approximately 4 1/2 hours to complete. The plumber (Thinh) went down to the basement and found out that the leak was coming from the kitchen. However, he had to cut through the bathroom wall beside that is beside kitchen to find out where it was at exactly. Once he did that, we saw the pipe was corroded and leaking water. In order for him to be able to fixed it, he had to cut through the kitchen cabinet to get to the pipe. Then he saw another pipe was corroded but had not started leaking yet. So, I decided to have him fix that as well. He had to cut through another cabinet to complete and finish both pipes. In addition to fixing the pipes, he used a machine to snake out the kitchen drain because it had a slow drainage; as well as the bathroom tub upstairs. In everything that the plumber (Thinh) did, he was very efficient in doing his work. He explained to us everything that needed to be done. I am very, very pleased with the work that was done. I will definitely call them again. The company deserves an A+.

J. Ullerup

He is good and professional. They showed up on time. They came back again because the shower was still dripping and they fixed the dripping for free. The service was good and the cleanup was not bad. The scheduling was pretty fast.

P. Boyd

I had a broken kitchen faucet and a leaking low-flush toilet. Jim came right in, figured out what was wrong, gave me a price, went out to get parts, was back in about 1 hour and installed everything perfectly in the next hour. He also fixed the hose for the dish washer that was not hung properly. I would definitely use Jiffy P&H again.